Posts in Culture & Leadership
Streamlining Decision-Making in Your Practice: The Role of EOS in Simplifying Leadership Choices

As a practice owner, you’ve probably had days where you feel like a human ping-pong ball. One minute you're answering client emails, the next you're knee (or thigh) deep in the weeds with staffing issues, and then it's off to the races with financial planning or “visioning” (trying to, at least, because you hardly have time to sit still and think/plan/dream/feel about the future.

It’s exhausting.

Read More
How to Build a Feedback-Rich Environment in Your Group Practice: Tips for Open Communication and Growth

Feedback isn’t a “nice-to-have” in a group practice—it’s a must. But most people cringe at the thought of it. Either the feedback they’ve received in the past was poorly handled, or they’ve never had a safe space to speak up in the first place. So, how do you build a practice where feedback flows like water and your team isn’t scared to offer their two cents?

Let’s break it down.

Read More
Practical Conflict Resolution Strategies for Group Practice Owners: How to Handle Workplace Disagreements

Let me take you back to a day that started like any other. The birds were chirping, the coffee was brewing, the Taylor Swift album was playing in the background as I was getting into my emails, and I was gungho to tackle a busy day.

Cut to mid-morning when I walked into the break room. BOOM. A full-on passive-aggressive explosion between two of my team members over something as monumental as… a lost stapler (not legit, but close enough).

Read More
Building a Dream Team: How Practice Culture is the Foundation of Success

Have you ever had the privilege of being part of a team where everything just clicked? Where the kismet and synergy was so damn palpable, you could almost taste it?

It almost feels like the team had a secret language or something, like some weird collective unconscious - a shared understanding or an unspoken bond or something that made working together look and seem effortless.

These teams seem like a rare breed.

Read More
Retention 101: Effective Strategies for Keeping Your Best Team Members

It’s a typical Tuesday morning. You’re sitting at your desk or on your comfy couch, typing away at your computer (because lawd knows you've got about 1000 emails to catch up on), and you hear someone knock on your door. You look up and see one of you best employees, let’s call her Jane, walk into your office with a sheet of paper. She sets it on your desk and drops the bombshell. Almost in slow motion, you see her mouth start to form the words and you start to shake your head no (too late) and she confidently asserts, “I’m resigning.”

Read More